Partner Console
Partner Console overview
What the partner console is, where it lives, and how it sits next to the customer portal.
The Partner Console is a dedicated, separate console for partners who
operate WASViking® on behalf of customers. It lives at
partners.wasviking.com, on its own host, with its own sign-in and its
own accounts, apart from the customer portal.
Who uses it
| Audience | What they do |
|---|---|
| Resellers | Quote, provision, manage commercial accesses for customers. |
| MSSPs | Operate the platform for customers under co-managed or fully-managed engagements. |
| Technology Alliances | Use the public REST API; the console is supplementary. |
What lives in it
- Dashboard with charts: customer portfolio funnel, quote pipeline, plan mix, top customers by partner cost, aggregate security posture.
- Customers list with operating model, plan, status, usage.
- Customer detail with real posture metrics (gated by operating model).
- Quote engine with live price preview.
- Quotes in flight.
- Billing with consolidated monthly previews, PDF and CSV export.
- Demos for prospects, with example data on every screen, removed automatically 24 hours after the presentation.
- Team to invite operators and assign their roles. The last active Partner Admin cannot be removed.
- Audit log scoped to the partner.
- Help & FAQ humanized, bilingual.
- Settings with language switcher.
What is NOT in it
- Customer-managed engagements do not show posture data. The partner sees commercial state only. The platform applies this on every page, and it does not depend on a contract clause.
- The tools WASViking staff use to manage the partner program are not part of the Partner Console.
- Real session impersonation does not exist. Impersonation is a read-only console preview only, audited.
- White-label / custom branding is a permanent design decision: it is not implemented and will not be. The Partner Console is WASViking- branded.
How a partner gets access
- Partner submits an application at
partners.wasviking.com/apply. Free, public and disposable email domains are not accepted; use your company address. - WASViking staff review the application and either approve or decline.
- On approval, the partner admin gets an invitation email with a one-time set-password link.
- The partner admin sets a password, sets MFA, and lands on the Partner Dashboard.
Accounts, roles and access
Partner accounts are logically isolated from customer accounts and access is controlled by role and operating model.
| Role | What it can do |
|---|---|
| Partner Admin | Everything in the console, including the team, plan changes, trial conversion and extension, and customer cancellation. |
| Partner Analyst | Create and edit customers, build and submit quotes, follow usage, and run demos. |
| Partner Billing | Invoices (PDF and CSV) and the payment method. |
What you see of each customer then depends on its operating model. A customer-managed access shows commercial state only.